Terms of Service
These terms are written in plain English. By using Blackbox Journal, you agree to these terms. If you don't agree, please don't use the app. The key things to know: the app is not a medical or therapy product, you own your content, and our liability is limited. Full details below.
Contents
1. Acceptance of terms 2. What Blackbox Journal is (and isn't) 3. Eligibility 4. Your account 5. Your content 6. Acceptable use 7. Intellectual property 8. Subscription and payments 9. Disclaimers 10. Limitation of liability 11. Indemnification 12. Dispute resolution 13. Termination 14. Changes to these terms 15. Governing law 16. Contact us1. Acceptance of terms
By downloading, installing, or using the Blackbox Journal application ("the App") or visiting our website, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.
These Terms form a legally binding agreement between you and Okunola Digital Studios Ltd ("we", "us", "our"), a company registered in England and Wales.
If you do not agree to these Terms, you must not use the App or our services.
2. What Blackbox Journal is (and isn't)
Blackbox Journal is a personal journalling and self-reflection application. It provides:
- Daily morning and evening check-in prompts
- Mood tracking and trend visualisation
- A Wheel of Life rating tool
- Gratitude journalling
- Private encrypted free-writing
- AI-powered pattern detection and insights
- Streak and progress tracking
Important: Blackbox Journal is not a medical device, mental health service, therapy app, crisis service, or clinical product of any kind. The AI insights and prompts within the app are tools for personal reflection only. They are not medical advice, psychological advice, or a substitute for professional care. If you are experiencing a mental health crisis, please contact a qualified healthcare professional or a crisis helpline such as the Samaritans (116 123, free from any phone in the UK).
3. Eligibility
You must be at least 13 years old to use Blackbox Journal. By using the App, you confirm that you meet this age requirement.
If you are between 13 and 17 years old, you confirm that you have obtained permission from a parent or legal guardian to use the App.
The App is primarily designed for adults aged 18 and over. Content and prompts address themes including mood, stress, goals, and personal wellbeing.
4. Your account
To use Blackbox Journal, you will need to create an account with a valid email address and password.
You are responsible for:
- Keeping your login credentials secure and confidential
- All activity that occurs under your account
- Notifying us immediately if you suspect unauthorised access to your account
You may only have one account per person. Creating multiple accounts to circumvent restrictions or to abuse trial offers is not permitted.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Your content
All journal entries, mood logs, and other content you create within the App ("Your Content") belongs to you. We do not claim ownership of Your Content.
By using the App, you grant us a limited, non-exclusive, worldwide licence to process Your Content solely for the purpose of providing the service to you, including generating AI insights and displaying your data back to you. This licence does not include any right to use Your Content for advertising, to sell it, or to share it with third parties.
AI and your content: When you enable AI features, your journal entries are sent securely to Google Gemini to generate your personalised insights. Google processes your entries for this purpose only — it does not retain them after returning a response, and does not use them to train its AI models. No human at Google or at Okunola Digital Studios reads your journal entries. We never use your content for advertising or sell it to any third party. You can disable AI features at any time in App Settings.
You can export or delete Your Content at any time through the App. When you delete your account, all Your Content is permanently deleted within 24 hours.
6. Acceptable use
You agree not to use the App to:
- Violate any applicable law or regulation
- Infringe the intellectual property rights of others, including uploading, reproducing, or distributing content you do not have the right to use
- Attempt to gain unauthorised access to our systems or other users' accounts
- Reverse engineer, decompile, or attempt to extract the source code of the App
- Interfere with or disrupt the integrity or performance of the App
- Use the App for any commercial purpose without our written consent
- Create multiple accounts to abuse free trials or waitlist positions
- Transmit any malicious code, viruses, or harmful content
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
7. Intellectual property
The App, its design, code, features, name ("Blackbox Journal"), branding, and all content we create (excluding Your Content) are owned by Okunola Digital Studios Ltd and are protected by copyright, trademark, and other intellectual property laws.
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes in accordance with these Terms.
You may not copy, modify, distribute, sell, or lease any part of the App or its content.
8. Subscription and payments
Blackbox Journal offers both a free tier and paid subscription options. Current pricing is as follows:
Free tier
A free version of the App is available with a core set of features. You can use Blackbox Journal indefinitely on the free tier without paying.
Paid subscription
Paid subscriptions unlock the full feature set, including unlimited AI insights. Subscriptions are processed through Apple's in-app purchase system. By subscribing, you also agree to Apple's terms of service.
| Plan | Price | Billing |
|---|---|---|
| Monthly | £5.99 | Billed monthly. Renews automatically each month. |
| Annual | £29.99 | Billed once per year. Renews automatically each year. |
| Lifetime | £199 | One-time payment. No renewal. Access for the commercial operating life of the App as defined below. |
All payments are charged to your Apple ID at confirmation of purchase. Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current billing period. To cancel, go to your Apple ID settings and manage your subscriptions. Refunds are subject to Apple's refund policy.
Price changes
If we increase the subscription price that applies to your renewal, we will notify you by email or prominent in-app notice at least 30 days before your renewal date. You will have the right to cancel your subscription before the new price takes effect and receive a pro-rated refund for any unused portion of your current billing period. Continued use of the App after the new price takes effect constitutes your acceptance of the updated price.
Lifetime access
"Lifetime access" means access to Blackbox Journal for the commercial operating life of the App, as determined by Okunola Digital Studios Ltd. It does not mean access for the duration of your personal lifetime.
If we decide to permanently discontinue the App, we will give lifetime access holders at least 90 days' advance notice by email and will keep the App accessible during that period so you can export your data. Rebranding, major version changes, feature restructuring, or a change in business ownership does not constitute discontinuation of the App.
We do not offer refunds for lifetime purchases on discontinuation of the App, as the nature of a one-time lifetime purchase reflects an inherent risk that any commercial service may end. This clause does not affect your statutory rights as a consumer under English law.
Free trial
If a free trial is offered, it will be clearly indicated before you subscribe. Your subscription will begin at the end of the trial period unless you cancel before then. Cancellation during a trial period will not incur any charge.
9. Disclaimers
The App is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties including:
- Fitness for a particular purpose
- Uninterrupted or error-free operation
- Accuracy or completeness of AI-generated insights
- Compatibility with all devices or operating systems
- Availability of the service at any particular time
AI-generated insights and patterns are for personal reflection only. They are not diagnoses, medical advice, or professional recommendations. Do not rely on them for clinical or mental health decisions. Always consult a qualified professional for health concerns.
10. Limitation of liability
To the fullest extent permitted by English law, Okunola Digital Studios Ltd shall not be liable for:
- Any indirect, incidental, special, or consequential loss or damage
- Loss of data, profits, revenue, or goodwill
- Any loss arising from your use of or reliance on AI insights generated by the App
- Any loss arising from service unavailability or interruption
- Any loss arising from unauthorised access to your data despite our security measures
Our total liability to you for any claim arising from these Terms or your use of the App shall not exceed the greater of: (a) the amount you have paid to us in the 12 months preceding the claim, or (b) £100.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.
If you are a consumer in the UK, you may have rights under the Consumer Rights Act 2015 that these Terms cannot exclude or limit.
Nothing in these Terms limits or excludes any rights you have under UK data protection law, including the statutory right to compensation under Article 82 of the UK GDPR for damage caused by a failure to comply with data protection obligations. Those rights exist independently of this contract and cannot be waived or contractually limited.
11. Indemnification
You agree to defend, indemnify, and hold harmless Okunola Digital Studios Ltd, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
- Your use of and access to the App in violation of these Terms
- Your breach of any of these Terms
- Your violation of any third-party right, including any intellectual property right, privacy right, or proprietary right
- Any claim that content you submit or actions you take through the App caused harm to a third party
This indemnification obligation will survive termination of these Terms and your use of the App. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to your indemnification, in which case you agree to cooperate with our defence of that claim.
If you are a consumer in the UK, this clause applies only to the extent permitted by applicable consumer protection law.
12. Dispute resolution
We want to resolve any concerns you have quickly and fairly. Before either party brings a formal legal claim or commences court proceedings, both parties agree to attempt to resolve the dispute in good faith using the following process:
- The party wishing to raise a dispute must notify the other in writing, describing the nature of the dispute and the outcome sought. Notices to us should be sent to hello@okunolastudio.com.
- Both parties will then have 30 days from the date of that notice, or such longer period as they agree in writing, to attempt to resolve the matter through good-faith negotiation.
- If the dispute is not resolved within that period, either party may pursue their legal remedies through the courts of England and Wales as set out in section 15.
Nothing in this clause prevents either party from seeking urgent injunctive or other interim relief from the courts where necessary to prevent imminent harm or to protect confidential information.
If you are a consumer and are not satisfied with our response, you may also be entitled to use an Alternative Dispute Resolution (ADR) scheme. For UK consumers, further guidance is available from the Citizens Advice Bureau at citizensadvice.org.uk.
13. Termination
You may stop using the App at any time. You can delete your account through the App settings, which will permanently delete your data within 24 hours.
We reserve the right to suspend or terminate your access to the App at any time if:
- You breach these Terms
- We reasonably suspect fraudulent or abusive behaviour
- We are required to do so by law
If we terminate your account without cause, we will provide you with a pro-rated refund of any prepaid subscription fees.
Upon termination, sections covering intellectual property, indemnification, disclaimers, limitation of liability, dispute resolution, and governing law will survive.
14. Changes to these terms
We may update these Terms from time to time. We will update the "Last updated" date at the top of this page whenever we do.
For material changes, we will notify you by email (if you have an account) or by a prominent notice within the App, with at least 14 days' notice before the changes take effect.
Continued use of the App after changes take effect constitutes acceptance of the updated Terms.
15. Governing law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where you are a consumer resident in Scotland or Northern Ireland, in which case local courts may also have jurisdiction.
16. Contact us
If you have any questions about these Terms, please contact us:
- Email: hello@okunolastudio.com
- Privacy matters: privacy@okunolastudio.com
- Website: okunolastudio.com